Privacy Policy

Effective Date: November 10, 2026

BBC Carpet Care & Jeff J Detailing (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, https://www.bbccarpetcare.com, and our services.

1. Information We Collect

When you contact us, request an estimate, or schedule a service, we may collect:

• Name, phone number, and email address

• Residential or business service address

• Vehicle information and service preferences

• Details about requested cleaning or detailing services

• Appointment and communication history

• Payment and transaction information

• Photos you voluntarily provide for estimates or service evaluations

Our website and service providers may also collect technical information, including IP addresses, browser types, and website usage information.

2. How We Use Your Information

We use the information collected to:

• Respond to inquiries and provide estimates

• Schedule and confirm appointments

• Perform carpet cleaning and auto detailing services

• Process payments and maintain transaction records

• Communicate service updates and appointment reminders

• Improve our website and customer experience

• Send promotional communications when permitted by law and your communication preferences

• Meet applicable legal and business requirements

3. Information Sharing

We may share information with trusted service providers who assist with website hosting, appointment scheduling, payment processing, or customer communications.

We may also disclose information when required by law or necessary to protect our legal rights.

We do not sell customer contact information to third parties for their independent marketing purposes.

4. Payment Information

Payments may be processed through third-party payment providers. Payment information is handled according to the applicable provider’s security practices and privacy policies.

We do not intentionally store complete payment card information on our website servers.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve user experience.

You may manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. Text Messages and Email Communications

If you provide your contact information, we may contact you regarding estimates, appointments, service updates, and customer support.

Marketing text messages will be sent only when we have obtained the consent required by applicable law.

You may opt out of promotional emails using the unsubscribe instructions provided. You may opt out of promotional text messages by replying STOP when that option is available.

7. Data Security and Retention

We take reasonable measures to protect personal information against unauthorized access, disclosure, or misuse.

However, no electronic transmission or storage system is completely secure.

We retain personal information only as reasonably necessary for business operations, customer service, recordkeeping, and legal obligations.

8. Your Privacy Choices

You may contact us to request access to, correction of, or deletion of personal information we maintain about you.

We will review requests in accordance with applicable laws and our legitimate business recordkeeping requirements.

9. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for their content, security practices, or privacy policies.

10. Children’s Privacy

Our website is intended for individuals seeking professional cleaning and detailing services. We do not knowingly collect personal information directly from children under 13.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our services, website functionality, or legal requirements.

Updates will be posted on this page with a revised effective date.

12. Contact Us

For questions about this Privacy Policy or your personal information, please contact:

BBC Carpet Care & Jeff J Detailing

Greensboro, North Carolina

Website: https://www.bbccarpetcare.com

Email: [Insert Business Email]

Phone: [Insert Business Phone Number]